GOBI USA

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GOBI USA

Postby caljon88 » Fri Jan 11, 2013 5:08 pm

I just wanted to put this out there for people who may second guess buying a Gobi rack. They are the best!

I bought my rack over 2 years ago. I just email Gobi a picture of my hi lift jack mount about an old design issue. When I called them on the phone they were extremely nice and she said Paul had emailed me back and he is sending me an entirely new hi lift mount out in the mail. The people at Gobi are second to NONE when it comes to customer service. Don't hesitate on going quality!
2009 Black H3 Adventure
GOBI Stealth rack with ladder and HiLift
OEM vent visors
Cobra 75 WX CB
Much more to come.......
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Re: GOBI USA

Postby Mark » Fri Jan 11, 2013 10:06 pm

What little customer service experience I have had with them has been top notch.
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Re: GOBI USA

Postby H3-ING » Sat Jan 12, 2013 12:49 pm

What was the issue?

I noticed the back of the support bracket does not reach/touch the rack bar to reduce wobbling.
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Re: GOBI USA

Postby caljon88 » Sun Jan 13, 2013 11:58 pm

I have the old flat L bracket design that attached to the floor of the Gobi. It broke the weld at the crossbar and was rattling which made a ton of noise. The weight was pulling up on the flooring.

They actually installed my mount at Gobi in Denver and removed the back rest that was to hit the side bars on the rack. I'm not sure why they did it but I trusted they knew best. I'm just going to have the weld redone and paint it.

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2009 Black H3 Adventure
GOBI Stealth rack with ladder and HiLift
OEM vent visors
Cobra 75 WX CB
Much more to come.......
User avatar
caljon88
Trail Rider
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Posts: 205
Joined: Thu Feb 11, 2010 2:07 am
Location: Central Pennsylvania
Vehicle: 2009 Hummer H3 Adv


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